Terms and Conditions

Refund & Cancellation Policy:

We take pride in delivering freshly prepared, high-quality homemade pickles and products made with care.

  Refunds are only processed under the following conditions: 

1.  The product is damaged or leaked during shipping 
2.  You received the wrong item 
3.  The product is expired on arrival 

  In such cases: 

1.  Contact us within 24 hours of delivery via WhatsApp or email. 
2.  Share clear photos of the product, packaging, and invoice. 
3.  Once verified, we will initiate a refund to your original payment method. 
4.  Refunds may take 5–7 business days to reflect in your account, depending on your bank or payment provider. 

  Important Note:

 Since our products are perishable and made to order, we do not accept returns or exchanges once the product is delivered. 

Shipping Policy:

At Dasari Foods, we take pride in delivering homemade, authentic pickles with great care and hygiene. Our goal is to ensure that every order reaches you fresh, safe, and on time. 

Please review our shipping policy below for complete details on our process. 

1. Shipping Charges 

We charge a flat shipping fee of ₹120 on all orders across India — regardless of order size, weight, or location.
This ensures fair pricing and a consistent delivery experience for all our customers. 

2. Shipping Timeline 

• Orders are typically processed within 24 to 48 hours after confirmation. 
• Once shipped, orders are delivered within 4 to 10 business days, depending on your delivery location. 
• A tracking number will be shared with you via email or SMS once your order has been dispatched. 

Please note: Delivery timelines may vary slightly during peak seasons or due to courier delays. 

3. Delivery Coverage 

We currently deliver across all major cities and towns in India.
If you are unsure whether we deliver to your specific location, please contact us through our Contact Page or WhatsApp support before placing your order. 

4. Order Confirmation 

• After successfully placing your order, you will receive an order confirmation message via email or SMS. 
• Shipment will be initiated only after order acceptance and confirmation. 
• In case of any issues with your order details, our team will contact you before dispatch. 

5. Shipping Delays or Issues 

While we make every effort to ensure timely deliveries, unforeseen circumstances such as weather conditions, courier delays, or local restrictions may occasionally affect delivery timelines.
We appreciate your patience and understanding in such cases. 

Damages:

Any damages during the shipment is not our concern, however every shipment has been insured by the specified amount which customers can pay while check out and will be able to claim the insured amount. 

All damages should be reported with.